WinBatch® Technical Support Forum

All Things WinBatch => WinBatch => Topic started by: bmclellan on June 23, 2017, 09:16:22 AM

Title: Anyone know how to purchase Winbatch?
Post by: bmclellan on June 23, 2017, 09:16:22 AM
Hello,

Does anyone know how to purchase Winbatch? The numbers don't seem to work anymore.




Barry
Title: Re: Anyone know how to purchase Winbatch?
Post by: td on June 23, 2017, 10:50:38 AM
The phone company managed to disconnect the phone system yesterday while doing some work in the area.  They supposedly fixed it but it seems to be broken again.   It is in the process of being fixed but have no idea when that will be accomplished.

You don't need to call to order our products. Just go to our website's main page and select either "Order New Software" or "Maintenance Renewal" link on the left-hand side of the page under the "Ordering" header.
Title: Re: Anyone know how to purchase Winbatch?
Post by: bmclellan on June 23, 2017, 11:29:40 AM
Thanks!

Just trying to figure out support, I'm with a new company and want them to buy Winbatch; however when I put in my request with them, they said Winbatch was being discontinued, and that when they dialed the number it was offline.

That being said, is the structure going to remain the same? Buy once, yearly maintenance, as well as the product will continue to be updated?

When going to the order site, it has in bold, New purchases will have a maintenance subscription through June 30th, which is just about over.
Title: Re: Anyone know how to purchase Winbatch?
Post by: td on June 23, 2017, 12:43:11 PM
Have no idea what you mean by "figure out support" but if you look on our Website you will find the WinBatch will be maintain, supported, enhanced, and sold by a new company that was started by a WindowWare employee.   It is definitely not being discontinued.

The WindowWare WinBatch maintenance agreement means that you get one year of free downloads of any new versions and that is all it means.   So if you purchase a new copy, you will not be able to download any new releases for free.  This doesn't really matter as the current release is the last one that will be offered by Wilson WindowWare. 

The new company will provide technical support for any WinBatch user of any strip so in that respect nothing is going to change.   The forum is not going away either.   There will be some changes to how the product is licensed.  This is in part because the new company did not takeover WindowWare and its customer purchase records.
Title: Re: Anyone know how to purchase Winbatch?
Post by: mcjathan on June 23, 2017, 01:52:13 PM
TD,  How will renewals be handled going forward?  Will current licensees be emailed?  Will there be an announcement in this forum?  Announcement on the main page of Winbatch.com?
Title: Re: Anyone know how to purchase Winbatch?
Post by: td on June 25, 2017, 12:26:44 PM
Just check on the WinBatch Website patriotically.
Title: Re: Anyone know how to purchase Winbatch?
Post by: PaulSamuelson on June 26, 2017, 04:29:31 PM
Like on the 4th of July?
Title: Re: Anyone know how to purchase Winbatch?
Post by: td on June 26, 2017, 10:33:15 PM
Yup.  But please remember to run away after lighting the fuse.
Title: Re: Anyone know how to purchase Winbatch?
Post by: chrislegarth on July 20, 2017, 09:08:05 AM
It felt so good purchasing my WinBatch (Act 2) software today!  ;D
Title: Re: Anyone know how to purchase Winbatch?
Post by: td on July 20, 2017, 12:43:32 PM
We thank you for your support.