WinBatch® Technical Support Forum

All Things WinBatch => WinBatch => Topic started by: kdmoyers on April 25, 2024, 06:24:24 AM

Title: WinBatch home page 500 errors
Post by: kdmoyers on April 25, 2024, 06:24:24 AM
There are some graphics on the WinBatch home page that are giving
me error 500 Internal Server Error

Is it just me?  Maybe I've got a weird firewall effect going on
here? (my firewall is cranky)

https://winbatch.com/Images/banner_wide_red.png
https://winbatch.com/Images/owl_news.png
https://winbatch.com/Images/w_shad_nobg.png
Title: Re: WinBatch home page 500 errors
Post by: td on April 25, 2024, 07:02:39 AM
I can load the WinBatch home page without any errors but the thee images do not display. If I place one of the image URLs in a browser I see your 500 error. However, if I load the home page from a browser on the website's server all the images appear as you would expect.

Nothing has changed on the page or the site recently and the image files are not corrupt, infected, or damaged in any way.

I suspect our VPS provider as the culprit but I will need to be able to prove it. This is one of the things I dislike about using the "Cloud", i.e., with the convenience comes the loss of control
Title: Re: WinBatch home page 500 errors
Post by: td on April 25, 2024, 08:05:27 AM
Figure it out. A configuration file somehow wandered into the directory holding the site's images. This caused the webserver to cough up a hairball because the feature in the directory's config file was locked by the config file in the parent directory.

Thanks for reporting it!